FAQ

We often receive questions about the price difference between our ready-made 3D models available on the Digital Store and our custom 3D modeling services. Here’s a breakdown to help clarify this for you:

1. Economy of Scale:

   • Store Models: These models are created once and sold multiple times. This allows us to distribute the production costs across many customers, significantly lowering the price for each individual buyer.
   • Custom Models: These are made specifically for you, tailored to your exact specifications. This means the entire cost of creation is borne by a single project.

2. Customization and Uniqueness:

   • Store Models: These are generic and designed to meet the common needs of a wide audience. They are ready-made and cannot be customized beyond basic modifications.
   • Custom Models: These are unique, designed from scratch to match your exact requirements and preferences, ensuring that the final product perfectly fits your vision.

3. Development Time:

   • Store Models: Since these models are pre-made, they are immediately available for download, requiring no additional development time.
   • Custom Models: Creating a bespoke 3D model involves a detailed process of design, iteration, and refinement, which requires considerable time and effort from our team of skilled artists.

4. Quality and Detail:

   • Store Models: While high quality, these models are built to standard specifications that may not include all the intricate details your specific project might need.
   • Custom Models: These models often require a higher level of detail and precision to meet your particular needs, which involves more sophisticated techniques and a higher level of craftsmanship.

5. Exclusive Rights:

   • Store Models: These models are non-exclusive, meaning they can be purchased and used by multiple clients.
   • Custom Models: These are created exclusively for you, ensuring that you have a unique product that no one else will have.

In essence, the lower prices on our Digital Store reflect the shared nature and broader usability of those models. In contrast, our custom 3D modeling services provide a tailored, exclusive product that demands a higher investment due to the personalized effort, time, and expertise involved.

Some of our premium 3D models use Octane Render 4 for Cinema 4D.
For Octane Render version 2023-2024 and beyond, you must enable Compatibility Mode in the Material Editor.

At times, PayPal may return an error (especially for certain countries). To prevent this, please ensure that your billing address is accurate, checking for any mistakes such as incorrect city or ZIP code, extra spaces, dots, or commas, etc. You can verify your address using Google Maps at any time.

For example:

5047 S. Malaya Ct., CO 80015 Aurora, United States

It means:

• Street: 5047 S. Malaya Ct.
• ZIP Code: 80015 (not CO 80015)
• City: Aurora (another city may return an error)
• Country: United States

Next, select one of the payment options (PayPal or Credit Card) and click 'Proceed to Payment.' You will be redirected to the PayPal page.

Complete the payment process, and you will then be returned to the WA Store.

If this did not help, please CONTACT US!

All our 3D models may NOT be used for mockup or rendering production for sale on any online store on the Internet.

You may use our 3D models only for your private or commercial projects in a Product visualization manner and according to the License.

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Since our files are large, we use a 7-Zip archiver to compress them. To open a 7-ZIP (.7z) file easily, simply double-click on it and let your PC decide which default application should open the file. If no program opens the 7-ZIP file, you probably don't have an application installed that can view and/or edit 7-ZIP files. You can use any popular compression or decompression program; one example is the free 7-Zip tool for PC or Keka for MAC.

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To encourage customers to save money, we have implemented a DISCOUNT BAR. This bar, located in the top-right corner, displays the total amount of your purchases and the current discount.

It works very simply: the more items you add to the cart, the greater the discount you receive. The maximum discount is 15%

Here is our table of discounts:

• from 600 EUR ->5% OFF
• from 1200 EUR ->10% OFF
• from 1500 EUR and more -> 15% OFF

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You may use independently rendered imagery of Stock Media Products in almost all forms of media, including (among other uses) film, television, online projects (e.g., social media, video, website layouts, illustration for an article or concept), printed publications, public display (e.g., billboard advertising), and mobile apps. There is an exhaustive list in the Royalty Free License, and if you have a new use that is not listed there, please contact Support and ask whether the new use is allowed.

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Stock Media Products of 3D Models published under the Royalty Free License may be used in software and games if the software or game satisfies these additional conditions:

1. The 3D model is reasonably required to produce an interactive experience for the user.
2. The 3D model is contained in proprietary format that cannot be opened in a publicly available software application and from which the WaldemarArt STORE Stock Media Product cannot be extracted or decompiled without reverse engineering.
3. The software or game has no functionality for end users to import any open 3D file format or export any 3D model.

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Generally, no. While we greatly respect Second Life and related communities, WaldemarArt Store’s artist does not believe the IP protections for their work are sufficient in these worlds.

The specific exclusion in the Royalty Free License is based on the virtual world being open for importing/exporting and the potential for use as a conduit for piracy for WaldemarArt Store models. If a virtual world is more like World of Warcraft or a closed MMO, then that should be allowed. Please check the Royalty Free License for the specific language.

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You may make up to five physical units of a WaldemarArt Store 3D model (by 3D printing or other means) for personal use, gifts, or donations.

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You cannot use physical objects of Stock Media Products commercially or make more than five (5) units of 3D printed Creations, UNLESS you transform the Stock Media Product or include it as a small part of a much larger array of other physical objects in the distributed 3D printed Creation. Transforming means using only a small part of the structure of the Stock Media Product in a much broader Creation, or substantially modifying the WaldemarArt Store 3D model so that it becomes a distinct Creation.

For example, it is permitted to add a 3D printed skull that exactly resembles the Stock Media Product, to a broader sculpture of a skeleton (and to sell the skeleton), but it is not permitted to sell the 3D printed skull by itself.

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You may use Stock Media Products in an instructional video or walkthrough tutorial for your students, but you may not distribute any altered or unaltered part of a Stock Media Product to students that have not purchased (or, in the case of free Stock Media Products, downloaded) the Stock Media Product. Alternatively, you may instruct students to sign up on WaldemarArt Store to download free items for coursework.

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Yes, if you purchase on behalf of your employer then one Purchased license covers the whole company. More specifically, you are allowed to share the files with other employees of the corporate entity, its parent company and majority owned affiliates. You can do this by sending them directly to another employee, by storing them in a networked file system or database, or in other similar and industry standard ways. The files must be reasonably secured from piracy -- for example, they cannot be made available in a way that unauthorized parties can access them on an unprotected webserver or file sharing service.

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Yes. You can share Stock Media Products with outside companies to work on your Creations. The outside company must reasonably secure the shared files and may not use them on their own Creations -- anybody who receives a Stock Media Product has to Purchase it themselves to use it on Creations that aren’t owned by you.

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Yes. But each entity that is making a Creation from a Stock Media Product must Purchase its own license. Here are the basic rules:

1. You are making the Creations and don’t share Stock Media Products -- you may reuse them as much as you like, as long as you are only sharing Creations. For example, if you have two clients that want an animated TV commercial and you use the same 3D models of plants, that’s fine if you are just giving your clients the rendered images. You can Purchase your own library of 3D models to re-use in cases like this.
2. You buy a Stock Media Product and your client asks for the actual files -- this is allowed, and it is an easy case. You and your client can re-use the Stock Media Product as long as you are working on your client’s Creations. Things get more complicated when you want to use the Stock Media Projects with multiple clients…
3. You buy a Stock Media Product and need to share it with more than one client -- this is allowed, but each client that is making a Creation must purchase a license (or you must Purchase it for them).
4. You work with clients, but also make your own Creations -- in this case, it is like you are an additional client for your own Creations. That means you need a separate license for each client that receives the Stock Media Product, and for yourself as well. For example, if you are hired by a game company to help make their game, and buy a 3D model from WaldemarArt STORE, and you give the 3D model to your client, it is now your client’s to use in their games, sequels, and so on -- whether they continue to work with you or not. If you want to make your own game, you may not use 3D models you Purchased for that client unless you Purchase them yourself.

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Yes. You may modify them to make your Creations. Please keep in mind that no matter how much you modify a Stock Media Product, it still may only be distributed as a Creation and is subject to the rules of the Royalty Free License and Developers License.

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Yes. We want all Customers to feel safe when they purchase from WaldemarArt STORE, and at your request within 1 day of purchasing, WaldemarArt STORE will refund any purchase of a technically deficient or misadvertised product. To complete the refund, and for the comfort of the artist who created the product, you are asked to complete a PDF form (please download the file and then fill it out in Adobe Acrobat) agreeing to destroy the Stock Media Product files and acknowledge that you no longer have rights in the Stock Media Product you purchased. Please read more about Refund Policy here.

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Generally, refunds are not provided.

To be eligible for a refund, all purchases must be made from the same account. For instance, if you accidentally purchase the same 3D model twice from the same account, we may consider a refund, but only on the day of purchase. Therefore, please contact us immediately after the erroneous purchase for further assistance.

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I downloaded a free model from the internet. Can I sell it or distribute it for free?

No. Even if a model is available free of cost, it is still protected by copyright. You can’t sell it or give it away without permission from the rights holder.

I downloaded a model that was published anonymously on a website. Does copyright law apply if the model’s creator is unknown?

Yes. The model is protected by copyright law, even if you don’t know who created it.

There was no copyright notice on the model or on the website where I found it. Does that mean no one owns the rights to it and that I can copy or distribute it?

No. Copyright applies automatically from the moment the work is created and exists in some form, such as in a digital file. Copyrights can be registered, but works are protected even if they are not registered. Marking (or not marking) something with a copyright notice does not change its level of protection at all.

I bought a 3D model (or got it from a friend or downloaded it free from a website), and I made a lot of changes and improvements to it. It looks really different now. Can I sell it or distribute it for free?

No. That’s called a “derivative work.” That means you took something that was protected by copyright and derived a new work from it (adapted it to make something new). But the copyrights still apply to the original work, even if your changes make the model unrecognizable.

What if I credit the creator of the original model? Do I still need permission to distribute my model?

Giving credit is a nice gesture, but it doesn’t affect copyright at all. To sell or give away your version of the model without permission from the rights holder of the original model is copyright infringement.

I got a model for free, and there was nothing that said it’s copyrighted. I changed it and improved it, so you can hardly tell it’s the same model. Can I sell my version of it?

No. No. No.

I heard that copyright doesn’t apply to anything that is on the internet. If it’s on the web, it’s in the public domain, right?

No. Copyright is not affected by whether the work is available on the internet.

Can I make models out of files that are distributed with 3D modeling programs like 3DS Max?

No. Those stock software models are also covered by copyright. They are licensed for personal use with the software, but not licensed for commercial use/re-sale.

It’s illegal to sell a copyrighted work without permission. Do I need permission to give it away for free? I am not making any money from it.

Yes, you need permission from the rights holder to distribute any copyrighted work, even if you are not charging for it. It’s against the law to give away protected work without permission.

If I use just a small part of someone else’s model to make my own, can I sell it or distribute it without permission from the person who has the rights to the original model?

No. It doesn’t matter how much or how little of someone else’s work you use – it’s still copyright infringement if you do it without permission. Many people are confused about this point because under the concept of Fair Use, which allows the unauthorized use of certain copyrighted materials in certain ways, small parts of a copyrighted work can sometimes be used without permission. But the amount of material being used is only one of four factors that matter under the Fair Use doctrine. If your use doesn’t meet the other three requirements for Fair Use, then using just 1% of someone else’s model to make your own may be infringement.

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Sometimes, our customers experience issues with the Store not displaying correctly in their browsers. We recommend refraining from using any plugins or ad blockers, as they can interfere with the code and ultimately lead to a poor functioning of the Store.

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Demystifying Product 3D Visualization: Transforming Perspectives in the Digital Era

In the dynamic landscape of modern marketing and design, product 3D visualization has emerged as a game-changing technique, revolutionizing how products are showcased and perceived. This innovative approach transcends traditional two-dimensional representations, offering businesses the ability to present their products in a visually compelling and immersive three-dimensional space. Let's delve into the realm of product 3D visualization to understand its nuances, applications, and the transformative impact it has on consumer experiences.

Understanding Product 3D Visualization:

Product 3D visualization is a digital technique that involves creating three-dimensional, computer-generated representations of physical products. This process goes beyond conventional photography and flat imagery, allowing businesses to showcase their products in a virtual space with depth, realism, and interactivity. Through advanced computer graphics, lighting, and rendering techniques, product 3D visualization brings products to life in a way that static images simply cannot match.

To achieve professional results in product 3D visualization, you will need knowledge of specialized software, such as Cinema 4D, Houdini FX, Blender.

In addition to creating the 3D model itself, you will also need to generate a UVW map. This is a special map that dictates how the texture will be applied to the surface of the 3D model.

Afterward, you'll need to create textures and materials, set up lighting, and then initiate the rendering process. Sometimes, color correction and post-production may also be required.

You can always request professional 3D visualization of your product from us, saving a significant amount of time while achieving excellent results.

You can also visit our Portfolio to get a better understanding of what product 3D visualization entails.

Key Features and Components:

1. Realism and Detail: Product 3D visualization excels in delivering a level of realism and detail that is unparalleled. Designers can showcase intricate features, textures, and surfaces with precision, providing a lifelike representation of the product.

2. Interactive Viewing Experience: One of the standout features of product 3D visualization is its interactive nature. Consumers can engage with the virtual representation of the product by rotating, zooming, and exploring it from various angles. This interactivity enhances the user experience, allowing for a closer examination of the product's details.

3. Customization Possibilities: Businesses can experiment with different colors, materials, and design variations seamlessly through product 3D visualization. This flexibility enables efficient customization, helping companies tailor their products to specific markets or customer preferences.

4. Versatility Across Platforms: Product 3D visualizations can be seamlessly integrated into various platforms, including e-commerce websites, social media, mobile applications, and virtual reality environments. This adaptability ensures that businesses can reach their target audience across different channels.

Applications in Diverse Industries:

1. E-Commerce: In the world of online shopping, where physical interaction with products is limited, product 3D visualization enhances the customer's ability to explore and understand the product before making a purchase decision.

2. Manufacturing and Prototyping: Product designers and manufacturers utilize 3D visualization for prototyping and testing different iterations of a product before moving to physical production. This aids in reducing costs and accelerating the product development cycle.

3. Architecture and Interior Design: Architects and interior designers leverage product 3D visualization to create realistic representations of buildings, interiors, and furniture designs. This allows clients to visualize the final outcome before construction or manufacturing begins.

4. Marketing and Advertising: From promotional materials to digital campaigns, product 3D visualization elevates marketing efforts by providing captivating visuals that stand out in a crowded digital space.

Product 3D visualization is a transformative tool that empowers businesses to showcase their products with unparalleled realism and interactivity. As technology continues to evolve, we can anticipate even more sophisticated applications of 3D visualization, further blurring the lines between the virtual and physical worlds. In an era where visual appeal and engagement are paramount, embracing product 3D visualization is not just a trend but a strategic imperative for businesses seeking to captivate audiences and stay ahead in the competitive market.

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