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FAQ

Video Tutorials

In the Video Tutorial section, we provide a series of expertly crafted video tutorials that cater specifically to graphic designers and 3D artists, ranging from beginners to seasoned professionals. These tutorials are perfect for designers, marketers, and anyone interested in 3D visualization. Let's dive in and transform your 3D models into captivating visuals that stand out.

The Tutorial section is more than just a learning resource; it's a bridge to mastering the art of 3D product visualization, allowing you to leverage the full potential of WaldemarArt’s premium 3D models. Whether you're looking to polish your skills, learn new techniques, or streamline your workflow, our comprehensive video tutorials are designed to support your creative journey every step of the way. Get started now and transform your packaging design presentations into captivating visual experiences.

YouTube Video Tutorial: Professional product 3D visualization using Boxshot
YouTube Video Tutorial: Professional product 3D visualization using KeyShot
YouTube Video Tutorial: Professional product 3D visualization using Adobe Dimension

> PayPal Error

At times, PayPal may return an error (especially for certain countries). To prevent this, please ensure that your billing address is accurate, checking for any mistakes such as incorrect city or ZIP code, extra spaces, dots, or commas, etc. You can verify your address using Google Maps at any time.

For example:

5047 S. Malaya Ct., CO 80015 Aurora, United States

It means:

  • Street: 5047 S. Malaya Ct.
  • ZIP Code: 80015 (not CO 80015)
  • City: Aurora (another city may return an error)
  • Country: United States

Next, select one of the payment options (PayPal or Credit Card) and click 'Proceed to Payment.' You will be redirected to the PayPal page.

Complete the payment process, and you will then be returned to the WA Store.

If this did not help, please CONTACT US!

> May I sell renderings/Mockups I've made using WA Store 3D models?

All our 3D models may NOT be used for mockup or rendering production for sale on any online store on the Internet.

You may use our 3D models only for your private or commercial projects in a Product visualization manner and according to the License.

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> I can't open .7z file. What shall I do?

Since our files are large, we use a 7-Zip archiver to compress them. To open a 7-ZIP (.7z) file easily, simply double-click on it and let your PC decide which default application should open the file. If no program opens the 7-ZIP file, you probably don't have an application installed that can view and/or edit 7-ZIP files. You can use any popular compression or decompression program; one example is the free 7-Zip tool for PC or Keka for MAC.

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> What is DISCOUNT BAR and how it works?

To encourage customers to save money, we have implemented a DISCOUNT BAR. This bar, located in the top-right corner, displays the total amount of your purchases and the current discount.

 

It works very simply: the more items you add to the cart, the greater the discount you receive. The maximum discount is 15%

Here is our table of discounts:

  • from 600 EUR ->5% OFF
  • from 1200 EUR ->10% OFF
  • from 1500 EUR and more -> 15% OFF

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> May I use imagery of Stock Media Products in my project?

You may use independently rendered imagery of Stock Media Products in almost all forms of media, including (among other uses) film, television, online projects (e.g., social media, video, website layouts, illustration for an article or concept), printed publications, public display (e.g., billboard advertising), and mobile apps. There is an exhaustive list in the Royalty Free License, and if you have a new use that is not listed there, please contact Support and ask whether the new use is allowed.

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> May I include the actual Stock Media Product of a 3D Model in software or a game?

Stock Media Products of 3D Models published under the Royalty Free License may be used in software and games if the software or game satisfies these additional conditions:

  1. The 3D model is reasonably required to produce an interactive experience for the user.
  2. The 3D model is contained in proprietary format that cannot be opened in a publicly available software application and from which the WaldemarArt STORE Stock Media Product cannot be extracted or decompiled without reverse engineering.
  3. The software or game has no functionality for end users to import any open 3D file format or export any 3D model.

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> May I use WaldemarArt STORE products in virtual worlds?

Generally, no. While we greatly respect Second Life and related communities, WaldemarArt Store’s artist does not believe the IP protections for their work are sufficient in these worlds.

The specific exclusion in the Royalty Free License is based on the virtual world being open for importing/exporting and the potential for use as a conduit for piracy for WaldemarArt Store models. If a virtual world is more like World of Warcraft or a closed MMO, then that should be allowed. Please check the Royalty Free License for the specific language.

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> May I print a 3D Model to create a physical object for personal use?

You may make up to five physical units of a WaldemarArt Store 3D model (by 3D printing or other means) for personal use, gifts, or donations.

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> May I print WaldemarArt STORE 3D models to sell commercially?

You cannot use physical objects of Stock Media Products commercially or make more than five (5) units of 3D printed Creations, UNLESS you transform the Stock Media Product or include it as a small part of a much larger array of other physical objects in the distributed 3D printed Creation. Transforming means using only a small part of the structure of the Stock Media Product in a much broader Creation, or substantially modifying the WaldemarArt Store 3D model so that it becomes a distinct Creation.

For example, it is permitted to add a 3D printed skull that exactly resembles the Stock Media Product, to a broader sculpture of a skeleton (and to sell the skeleton), but it is not permitted to sell the 3D printed skull by itself.

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> May I use Stock Media Products in an educational setting or for 3D courses?

You may use Stock Media Products in an instructional video or walkthrough tutorial for your students, but you may not distribute any altered or unaltered part of a Stock Media Product to students that have not purchased (or, in the case of free Stock Media Products, downloaded) the Stock Media Product. Alternatively, you may instruct students to sign up on WaldemarArt Store to download free items for coursework.

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> Am I allowed to share Stock Media Products with other employees at my company to work on our own Creations?

Yes, if you purchase on behalf of your employer then one Purchased license covers the whole company. More specifically, you are allowed to share the files with other employees of the corporate entity, its parent company and majority owned affiliates. You can do this by sending them directly to another employee, by storing them in a networked file system or database, or in other similar and industry standard ways. The files must be reasonably secured from piracy -- for example, they cannot be made available in a way that unauthorized parties can access them on an unprotected webserver or file sharing service.

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> If I work with an outside production company on my company’s Creations, am I allowed to share Stock Media Products with them?

Yes. You can share Stock Media Products with outside companies to work on your Creations. The outside company must reasonably secure the shared files and may not use them on their own Creations -- anybody who receives a Stock Media Product has to Purchase it themselves to use it on Creations that aren’t owned by you.

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> If I am a freelancer, or outside production company, am I allowed to share Stock Media Products with my client?

Yes. But each entity that is making a Creation from a Stock Media Product must Purchase its own license. Here are the basic rules:

  1. You are making the Creations and don’t share Stock Media Products -- you may reuse them as much as you like, as long as you are only sharing Creations. For example, if you have two clients that want an animated TV commercial and you use the same 3D models of plants, that’s fine if you are just giving your clients the rendered images. You can Purchase your own library of 3D models to re-use in cases like this.
  2. You buy a Stock Media Product and your client asks for the actual files -- this is allowed, and it is an easy case. You and your client can re-use the Stock Media Product as long as you are working on your client’s Creations. Things get more complicated when you want to use the Stock Media Projects with multiple clients…
  3. You buy a Stock Media Product and need to share it with more than one client -- this is allowed, but each client that is making a Creation must purchase a license (or you must Purchase it for them).
  4. You work with clients, but also make your own Creations -- in this case, it is like you are an additional client for your own Creations. That means you need a separate license for each client that receives the Stock Media Product, and for yourself as well. For example, if you are hired by a game company to help make their game, and buy a 3D model from WaldemarArt STORE, and you give the 3D model to your client, it is now your client’s to use in their games, sequels, and so on -- whether they continue to work with you or not. If you want to make your own game, you may not use 3D models you Purchased for that client unless you Purchase them yourself.

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> Do I have the right to modify Stock Media Products?

Yes. You may modify them to make your Creations. Please keep in mind that no matter how much you modify a Stock Media Product, it still may only be distributed as a Creation and is subject to the rules of the Royalty Free License and Developers License.

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> Can I get a refund for Stock Media Products I purchased?

Yes. We want all Customers to feel safe when they purchase from WaldemarArt STORE, and at your request within 1 day of purchasing, WaldemarArt STORE will refund any purchase of a technically deficient or misadvertised product. To complete the refund, and for the comfort of the artist who created the product, you are asked to complete an online form agreeing to destroy the Stock Media Product files and acknowledge that you no longer have rights in the Stock Media Product you purchased. Please read more about Refund Policy here.

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> Copyright FAQ

I downloaded a free model from the internet. Can I sell it or distribute it for free?

No. Even if a model is available free of cost, it is still protected by copyright. You can’t sell it or give it away without permission from the rights holder.

I downloaded a model that was published anonymously on a website. Does copyright law apply if the model’s creator is unknown?

Yes. The model is protected by copyright law, even if you don’t know who created it.

There was no copyright notice on the model or on the website where I found it. Does that mean no one owns the rights to it and that I can copy or distribute it?

No. Copyright applies automatically from the moment the work is created and exists in some form, such as in a digital file. Copyrights can be registered, but works are protected even if they are not registered. Marking (or not marking) something with a copyright notice does not change its level of protection at all.

I bought a 3D model (or got it from a friend or downloaded it free from a website), and I made a lot of changes and improvements to it. It looks really different now. Can I sell it or distribute it for free?

No. That’s called a “derivative work.” That means you took something that was protected by copyright and derived a new work from it (adapted it to make something new). But the copyrights still apply to the original work, even if your changes make the model unrecognizable.

What if I credit the creator of the original model? Do I still need permission to distribute my model?

Giving credit is a nice gesture, but it doesn’t affect copyright at all. To sell or give away your version of the model without permission from the rights holder of the original model is copyright infringement.

I got a model for free, and there was nothing that said it’s copyrighted. I changed it and improved it, so you can hardly tell it’s the same model. Can I sell my version of it?

No. No. No.

I heard that copyright doesn’t apply to anything that is on the internet. If it’s on the web, it’s in the public domain, right?

No. Copyright is not affected by whether the work is available on the internet.

Can I make models out of files that are distributed with 3D modeling programs like 3DS Max?

No. Those stock software models are also covered by copyright. They are licensed for personal use with the software, but not licensed for commercial use/re-sale.

It’s illegal to sell a copyrighted work without permission. Do I need permission to give it away for free? I am not making any money from it.

Yes, you need permission from the rights holder to distribute any copyrighted work, even if you are not charging for it. It’s against the law to give away protected work without permission.

If I use just a small part of someone else’s model to make my own, can I sell it or distribute it without permission from the person who has the rights to the original model?

No. It doesn’t matter how much or how little of someone else’s work you use – it’s still copyright infringement if you do it without permission. Many people are confused about this point because under the concept of Fair Use, which allows the unauthorized use of certain copyrighted materials in certain ways, small parts of a copyrighted work can sometimes be used without permission. But the amount of material being used is only one of four factors that matter under the Fair Use doctrine. If your use doesn’t meet the other three requirements for Fair Use, then using just 1% of someone else’s model to make your own may be infringement.

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> Your site doesn't work correctly on my PC

Sometimes, our customers experience issues with the Store not displaying correctly in their browsers. We recommend refraining from using any plugins or ad blockers, as they can interfere with the code and ultimately lead to a poor functioning of the Store.

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> I did same purchases from different accounts. May I get refund?

Generally, refunds are not provided.

To be eligible for a refund, all purchases must be made from the same account. For instance, if you accidentally purchase the same 3D model twice from the same account, we may consider a refund, but only on the day of purchase. Therefore, please contact us immediately after the erroneous purchase for further assistance.

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> What is a packaging 3D model?

Unveiling the World of Packaging 3D Models: Elevating Product Presentation in the Digital Landscape

In today's fiercely competitive market, the visual allure of a product stands as a decisive factor in captivating consumers. A transformative tool that has emerged to amplify this visual charm is the application of packaging 3D models. These digital renditions of product packaging have become indispensable in the realms of marketing and design, offering a dynamic and immersive approach to showcasing products in the expansive digital realm.

Understanding Packaging 3D Models:

A packaging 3D model is a computer-generated representation of a product's packaging design. Going beyond the confines of traditional 2D images and static graphics, it provides a three-dimensional, lifelike portrayal of how a product will be presented in its packaging. This innovative technology empowers businesses to create virtual prototypes of their packaging, enabling them to visualize and refine designs with precision before venturing into physical production.

Creating a packaging 3D model is a long and complex process that requires specialized knowledge in using 3D software. For example, Cinema 4D, Blender, or Houdini FX. To create a professional 3D model of packaging, it sometimes takes several days or even a week. It all depends on the complexity of the packaging.

You can always request a custom 3D model and avoid spending a lot of time on the time-consuming modeling process.

Key Features and Benefits:

  1. Realism and Intricacy: Packaging 3D models deliver a level of realism and intricacy that surpasses static images. This technology allows designers to showcase minute details, textures, and finishes, offering a more accurate representation of the final product.

  2. Interactive Viewing Experience: Diverging from traditional images, packaging 3D models introduce an interactive viewing experience. Consumers can dynamically rotate, zoom, and explore the virtual packaging from different angles, providing a captivating and immersive encounter. This interactivity significantly influences consumer perception and engagement.

  3. Cost-Effective Prototyping: Creating physical prototypes for packaging design can be both time-consuming and costly. Packaging 3D models streamline the design process, facilitating quick iterations and adjustments without the need for multiple physical prototypes, resulting in substantial cost savings.

  4. Strategic Marketing Integration: In the digital age where online shopping dominates, consumers heavily rely on visuals for purchasing decisions. Packaging 3D models seamlessly integrate into e-commerce platforms, advertisements, and marketing materials, delivering a compelling visual representation of the product.

  5. Tailored Customization: Packaging 3D models offer the flexibility of easy customization for packaging designs. Businesses can experiment with diverse colors, shapes, and branding elements to identify the most appealing and effective packaging for their target audience.

  6. Efficient Collaboration and Feedback: Facilitating seamless collaboration among design teams, clients, and stakeholders, packaging 3D models simplify the sharing of designs and collecting feedback, fostering a collaborative and efficient design process.

Applications Across Industries:

  1. Consumer Goods: From food and beverages to electronics, packaging 3D models are extensively employed in the consumer goods sector to craft visually appealing and market-ready product packaging.

  2. Cosmetics and Beauty: In the beauty industry, where aesthetics play a pivotal role, packaging 3D models aid in presenting makeup, skincare, and fragrance products in a visually stunning and enticing manner.

  3. Pharmaceuticals: Pharmaceutical companies leverage packaging 3D models to design and visualize drug packaging, ensuring compliance with regulatory requirements while meeting consumer expectations.

Packaging 3D models have ushered in a paradigm shift in how products are presented and marketed in the digital age. Their capacity to provide realistic and interactive representations positions them as a formidable tool for businesses seeking to enhance their brand image, engage consumers, and streamline the packaging design process. As technological advancements persist, we anticipate packaging 3D models will play an increasingly pivotal role in shaping the visual landscape of products across diverse industries.

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> What is a product 3d visualization?

Demystifying Product 3D Visualization: Transforming Perspectives in the Digital Era

 

In the dynamic landscape of modern marketing and design, product 3D visualization has emerged as a game-changing technique, revolutionizing how products are showcased and perceived. This innovative approach transcends traditional two-dimensional representations, offering businesses the ability to present their products in a visually compelling and immersive three-dimensional space. Let's delve into the realm of product 3D visualization to understand its nuances, applications, and the transformative impact it has on consumer experiences.

Understanding Product 3D Visualization:

Product 3D visualization is a digital technique that involves creating three-dimensional, computer-generated representations of physical products. This process goes beyond conventional photography and flat imagery, allowing businesses to showcase their products in a virtual space with depth, realism, and interactivity. Through advanced computer graphics, lighting, and rendering techniques, product 3D visualization brings products to life in a way that static images simply cannot match.

To achieve professional results in product 3D visualization, you will need knowledge of specialized software, such as Cinema 4D, Houdini FX, Blender.

In addition to creating the 3D model itself, you will also need to generate a UVW map. This is a special map that dictates how the texture will be applied to the surface of the 3D model.

Afterward, you'll need to create textures and materials, set up lighting, and then initiate the rendering process. Sometimes, color correction and post-production may also be required.

You can always request professional 3D visualization of your product from us, saving a significant amount of time while achieving excellent results.

You can also visit our Portfolio to get a better understanding of what product 3D visualization entails.

Key Features and Components:

  1. Realism and Detail: Product 3D visualization excels in delivering a level of realism and detail that is unparalleled. Designers can showcase intricate features, textures, and surfaces with precision, providing a lifelike representation of the product.

  2. Interactive Viewing Experience: One of the standout features of product 3D visualization is its interactive nature. Consumers can engage with the virtual representation of the product by rotating, zooming, and exploring it from various angles. This interactivity enhances the user experience, allowing for a closer examination of the product's details.

  3. Customization Possibilities: Businesses can experiment with different colors, materials, and design variations seamlessly through product 3D visualization. This flexibility enables efficient customization, helping companies tailor their products to specific markets or customer preferences.

  4. Versatility Across Platforms: Product 3D visualizations can be seamlessly integrated into various platforms, including e-commerce websites, social media, mobile applications, and virtual reality environments. This adaptability ensures that businesses can reach their target audience across different channels.

Applications in Diverse Industries:

  1. E-Commerce: In the world of online shopping, where physical interaction with products is limited, product 3D visualization enhances the customer's ability to explore and understand the product before making a purchase decision.

  2. Manufacturing and Prototyping: Product designers and manufacturers utilize 3D visualization for prototyping and testing different iterations of a product before moving to physical production. This aids in reducing costs and accelerating the product development cycle.

  3. Architecture and Interior Design: Architects and interior designers leverage product 3D visualization to create realistic representations of buildings, interiors, and furniture designs. This allows clients to visualize the final outcome before construction or manufacturing begins.

  4. Marketing and Advertising: From promotional materials to digital campaigns, product 3D visualization elevates marketing efforts by providing captivating visuals that stand out in a crowded digital space.

Product 3D visualization is a transformative tool that empowers businesses to showcase their products with unparalleled realism and interactivity. As technology continues to evolve, we can anticipate even more sophisticated applications of 3D visualization, further blurring the lines between the virtual and physical worlds. In an era where visual appeal and engagement are paramount, embracing product 3D visualization is not just a trend but a strategic imperative for businesses seeking to captivate audiences and stay ahead in the competitive market.

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